SERVICE DEPARTMENT

“ ” These guys give small town care repair vibes without the big city price. Great lobby/amenities while you wait, they checked in with me every step of the way so I wasn't in the dark about my car repair. Quoted me an accurate price to get me on the road and also pointed out things that need to be...

“ ” Amberly was very helpful and straightforward. She promply greeted us and made us feel welcomed. I appreciate Amberlys professionalism and friendly attitude! Thanks Amberly

“ ” Great service quick and easy.

“ ” After issues with another Ford Dealership, I wanted to see if this dealership was different, and it was. I easily made an online appointment and had a confirmation email and call to verify my needs. I arrived at the dealership service center and was redirected to go across the street while escorted...

“ ” I’ve always had fantastic experiences at Quick Lane, thanks to my service advisor Sheldon. He consistently goes above and beyond, offering exceptional customer service with a kind demeanor. Without a doubt, he’s the best service advisor I’ve ever worked with.

“ ” Their employees are really helpful. They're upfront about pricing and the work is done In a reasonable time frame!!

“ ” I take my company truck here because it's close but everyone that works here is great. Especially Sheldon, always makes sure I'm taken care of.

“ ” Staff communicated well, keeping me updated with the status of my vehicle. I was provided with a stylish new Escape as a loner car as my car, Luna, received 5 star service!

“ ” They have always taken care of my 2017 Ford Escape and I feel like I am not being taken when they find a problem. It's nice to feel like the company thats fixing your car cares about you and is honest in what they are repairing. Thank you so much to the crew and to the Manager Sheldon

“ ” Top Customer Service! While driving through Dallas, 1000 miles from home, I got a powertrain warning on my Raptor. Stopped into the Prestige Ford service department to see if they could help. Right away my Service Advisor, Jerry Jones, grabbed Anthony Stovall, Shop Foreman, to take a look. They...

“ ” Awesome team at Ford! They got me in and out of the servicing department faster than expected and the staff were so kind and helpful! Will be going back for regular maintenance

“ ” Took my 1986 F150 in for a new alternator and Dylan and the service techs fixed me up this is now my go to spot for my truck service

“ ” The service people are super helpful and friendly. Makes it a joy to go and know my vehicle is in absolutely great hands and care And this is our 3rd Vehicle the we buy here ..

“ ” Nick in service has been outstanding. Swift, transparent and even got me a free loaner! Hope Randall Reed ownership reads and knows he is an asset!!

“ ” I was concerned about a check engine light. Rick had me stop in and 'checked the code' to determine the problem. He confirmed it was under warranty, ordered the parts needed, walked me over to make arrangements for a covered rental car and scheduled the repairs. I came in worried and left calm...